The first step was a phone interview with the Director of HR, followed by an on-site panel interview with her as well as the Corporate Trainer and Director of Sales. I was brought back to the office a week or so later for a job shadow with an Account Manager which lasted 2 hours approximately. At that point it was very clear this was a good fit, and I was happy I got to see what the day-to-day would look like before I accepted a position. The office was really nice and everyone was very friendly (and busy)!