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      Virtual CS Representative Interview

      11 Jun 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 months. I interviewed at Speechify in May 2024

      Interview

      It took me 3 months to finally be a team member of Speechify, finally! :) Throughout a series of rigorous tests and assessments, each one was worth it, I finally qualified to have the final interview with Stephanie, thank you! And thank you Kristina, Poonam and Fransiska and the other team members!

      Interview questions [1]

      Question 1

      1. In brief: the experience in handling CS clients, 2. In detail: how to handle complaints, technical issues, payment matters (cancellation, refund, etc.) 3. Others: working hours/time zones.
      Answer question