I applied online. I interviewed at Spectrum (Vancouver, WA) in Jul 2016
Interview
Applied online and was immediately called back for a phone interview. Phone interview led to Face to face and online assessment at the call center. Was offered the job that day.
Interview questions [1]
Question 1
Have you ever had to deal with an unhappy customer?
I applied through an employee referral. I interviewed at Spectrum (Tampa, FL) in Sept 2020
Interview
The phone interview was easy, entailing the job description and going over my qualifications and experience. The face to face interview was easy as well. The interviewer asked four star method questions. Two days later I was offer the job :)
Interview questions [1]
Question 1
Time Me about a time when you had to deal with an irate customer?
I applied online. The process took 1 week. I interviewed at Spectrum (Brandon, FL) in May 2020
Interview
I applied for the job and completed assessment, which is just a series of questions such as: Do you work well under pressure and so on. I was then contacted by a recruiter a few days later via text to set up a phone interview. After that was successful, she set up a skype interview with the hiring manager. After interview with hiring manager, I was contacted a few days later by the recruiter with a job offer. The entire process was very smooth.
I applied online. The process took 2 days. I interviewed at Spectrum (Tampa, FL) in Jan 2020
Interview
Job fair was insane, had to wait several hours. Called me back to set up in office interview. After about an hour of being interviewed, they said they would let me know in a few days
Interview questions [1]
Question 1
A time I helped a customer by going above and beyond.