I applied online. The process took 4 weeks. I interviewed at Southwest Airlines (Atlanta, GA) in Aug 2023
Interview
The gentleman that interviewed me was really easy to talk to. I get extremely nervous when answering questions. So it was good that he called me the following week ahead of time & we were able to briefly talk. I think that gave him a feel for me, so although I was nervous I did answer the questions. I received an invitation to an in person interview that will take place next month at their headquarters.
Interview questions [1]
Question 1
Tell me about a time you didn't meet a customers expectations?
I applied online. I interviewed at Southwest Airlines (Houston, TX)
Interview
The interview was on zoom in 2022. It was with a recruiter and flight attendant. They were very nice and made me feel so comfortable throughout the process. The whole interview took around 30 minutes.
I applied through an employee referral. I interviewed at Southwest Airlines in Mar 2026
Interview
Great communication and transparency through the whole process. Everyone was very nice. Best thing to do is be friendly and outgoing to everyone. Took about 5 hours from start to finish
1
Application
I applied online. I interviewed at Southwest Airlines (Dallas, TX) in May 2026
Interview
So far, it has been moving at a great pace. I have only completed my on demand interview, and I am scheduled to attend my face to face in the near future! The online interview was great - be yourself, smile, and use the uninterrupted time to really express yourself! I'm very grateful for this opportunity and best of luck to all those applying!
Interview questions [1]
Question 1
What part of the Southwest Airlines culture do you connect with the most?