I applied through an employee referral. The process took 2+ months. I interviewed at Southwest Airlines (Dallas, TX) in Apr 2018
Interview
I applied when the job opened and I had the phone interview 3/1. I was called back that same day and told that I would need to wait up to 6 weeks to schedule the face to face. About 3 weeks later I received a link to schedule it and did the face to face on the 16th of April. Just received my CJO today on April 20th! They’re moving quickly!! I’m so happy because I didn’t leave my interview feeling the greatest. There were quite a few “negative” interview questions that made me evaluate my faults. But I maintained a smile and was very easy going the whole time in spite of my nerves. All in all it was a great experience!
Interview questions [6]
Question 1
Name a time when you weren’t able to turn an angry customer around. How did you handle it?
Application, ODVI, F2F. All pretty straightforward, emphasize safety and customer service. If they like you, youll get moved onto F2F round. Practice STAR Method and be comfortable talking in front of a camera
Interview questions [1]
Question 1
Why do you want to be a Flight Attendant/Southwest?
Tell me about a time where you went above and beyond for a customer:
What draws you to Southwest?
I applied online. I interviewed at Southwest Airlines (Houston, TX)
Interview
The interview was on zoom in 2022. It was with a recruiter and flight attendant. They were very nice and made me feel so comfortable throughout the process. The whole interview took around 30 minutes.
I applied online. I interviewed at Southwest Airlines (Dallas, TX) in May 2026
Interview
So far, it has been moving at a great pace. I have only completed my on demand interview, and I am scheduled to attend my face to face in the near future! The online interview was great - be yourself, smile, and use the uninterrupted time to really express yourself! I'm very grateful for this opportunity and best of luck to all those applying!
Interview questions [1]
Question 1
What part of the Southwest Airlines culture do you connect with the most?