I applied online. I interviewed at Southwest Airlines (Denver, CO) in Sept 2017
Interview
When I arrived (be early), there was a gentleman who greeted me. He was an Ops. Agent, and asked if I had any questions about this job. It was good to talk to him while I waited for the interview (I had a very short wait). There was not a room full of people waiting with me for interviews (that was nice).
Interview questions [1]
Question 1
How would you handle having to talk to a very overweight person who would have to buy a second seat because of their size and inability to fit into regular seating?
The initial interview was virtual. It didn’t last past 30 minutes, the interviewer was very descriptive on what the position responsibilities are and the requirements to meet goals set and after my questions the interviewer ended the virtual interview and from there I received an offer
I applied online. The process took 2 months. I interviewed at Southwest Airlines (Phoenix, AZ) in Jul 2022
Interview
Had a phone interview. Was invited to a in person interview. Recruiter was nice and encouraging. Station employee (not managment) that was also interviewing was cold and gave the impression that I could not do the job due to weight & age.
Interview questions [1]
Question 1
Give me an example of when you had to do multiple things at once within a short period of time and how did you prioritize it?
I applied online. The process took 2 weeks. I interviewed at Southwest Airlines (Las Vegas, NV) in Jul 2022
Interview
There is a total of 3 interviews. 1 phone screening, 1 more phone interview and one final virtual interview. I decided not to go for the final interview but the first two rounds were great. They use the STAR method and make you feel comfortable.
Interview questions [1]
Question 1
Name a time when you delivered excellent customer service?