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      SolarWinds

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      Renewal Representative Interview

      5 Nov 2015
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 3 days. I interviewed at SolarWinds in Jun 2015

      Interview

      I had a total of 4 interviews, including their recruiter. The recruiter was easy to talk to and assisted with the interview process and setting up meetings, etc. The next two interviews went well. They asked the usual, how would you handle this / what would you do about this, kind of questions. On my last interview, I was completely turned off. He definitely made me understand that the job was not about building relationships with the customers or my team but about getting the money. Any time I brought up anything related to the customer, it was made clear that they were not the priority. I stopped the interview and emailed the recruiter to let her know that I was no longer interested.

      Interview questions [1]

      Question 1

      How do you handle difficult customer's? How do you ask for money, when you have no relationship with the customer? Tell me about yourself. Tell me about a boss that you did not get along with.
      Answer question
      1