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      Production Support Engineer Interview

      18 Jul 2024
      Anonymous interview candidate
      Chicago, IL
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at SitelogIQ (Chicago, IL) in Jul 2024

      Interview

      Spoke with recruiter, the following week she set me up with Sr. Product Manager for an interview. Sr. Product Manager stated the steps would be interviewing with her, technical interview, then invite to office to see if the open office environment would be ideal to work for me. Recruiter sent me an email 30 minutes after interview to set up a technical interview with Front End Developer Lead. The next week, the recruiter asked me to come to the office. Went to the Chicago office, paid for my own parking, and talked with 4 different team members. Recieved an email two days later stating that they were going to pass on me since I did not have enough experience. Every interview was extremely informal and everyone stating repeatedly that this an entry level role that did not require any experience.

      Interview questions [5]

      Question 1

      What customer service experience do you have?
      Answer question

      Question 2

      Tell me a time a customer had a bad experience, how did you handle it?
      Answer question

      Question 3

      What makes you want to learn a new project?
      Answer question

      Question 4

      What experience do you have with agile?
      Answer question

      Question 5

      How do you prioritize what needs to be done?
      Answer question
      avatar
      SitelogIQ response
      1y
      Thank you for your feedback; I'm sorry you didn't have a great experience interviewing at SitelogIQ. We strive to provide a positive experience for candidates and appreciate the time you've given us. We continue to refine our interviewing processes and value this feedback. We wish you the best in your job search.