First interview was conducted over the phone. It was mostly conversational, I spoke a lot about my professional background in a fast paced work environment. The interviewer was extremely nice, answered all my questions before I could even ask, and she made me feel very comfortable. I was offered a 2nd interview to be conducted over Zoom, where I met with two managers and introduced myself to both. Both were very kind, shared their background with me, and made me feel very comfortable.