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      Support Advisor Interview

      7 Apr 2021
      Anonymous employee
      Mississauga, ON
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 months. I interviewed at Shopify (Mississauga, ON) in Mar 2021

      Interview

      I applied to Shopify in December 2020. Received updates on my application and apologies for the delay. In February I was told I will get an invite soon for a Google meeting interview- This came in March and I had the interview with a recruiter from Ireland very lovely lady. On the same day I got an invite to book a slot for the technical interview, the interviewer was super laid back and nice (it was the long Easter holiday coming up so I guess that was a plus for me). Technical and phone interview after that was also straightforward

      Interview questions [1]

      Question 1

      Initial Lifestyle interview: Tell me about your current role Why Shopify Where do you see yourself in 5 years Technical Interview: LC How do I resend the confirmation email How do I edit permissions for staff? Phone How do I disable a customer account
      Answer question
      5

      Other Support Advisor interview reviews for Shopify

      Support Advisor Interview

      21 Jun 2024
      Anonymous employee
      Dublin, Dublin
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I interviewed at Shopify (Dublin, Dublin)

      Interview

      La entrevista incluye una llamada telefónica para conocerte, una entrevista propiamente dicha por videoconferencia, una entrevista técnica en la que tienes que realizar el trabajo y, en ocasiones, una última charla con la persona que sería tu jefe.

      Interview questions [1]

      Question 1

      Las preguntas suelen ser sobre el propio producto, por lo que es buena idea hacerse una tienda en la plataforma unos días antes para saber cómo funciona.
      Answer question

      Support Advisor Interview

      21 Jan 2024
      Anonymous employee
      Ottawa, ON
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Shopify (Ottawa, ON)

      Interview

      Lengthy but well explained and scheduled interview process comprising of writing example emails, taking live chats and addressing a call. They give you the tools needed to prepare but it is stressful.

      Interview questions [1]

      Question 1

      If I was a customer and I wrote in with "x" question, can you share what you would respond?
      Answer question

      Support Advisor Interview

      19 Nov 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Shopify

      Interview

      Technical + life story - two interviews one where you describe stuff about yourself and then a skill testing technical interview with chats and phones to test what you'd be doing in the role

      Interview questions [1]

      Question 1

      please tell me about yourself
      Answer question

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