Customer Service (CSR) applicants have rated the interview process at Shopee with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 48.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service (CSR) roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Shopee overall takes an average of 19 days.
Common stages of the interview process at Shopee as a Customer Service (CSR) according to 1 Glassdoor interviews include:
One on one interview: 50%
Presentation: 50%
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Was quite standard - went through HR followed by hiring manager and director. Mix of situational questions and technical questions. Generally was overly difficult nor easy. Was pretty standard and normal
I applied through an employee referral. The process took 1 week. I interviewed at Shopee (Singapore) in May 2021
Interview
It was quick, only one hour zoom meeting, several interview with the team, and they was nice to me, although they asked questions I cannot answer due to NDA I signed previously
Interview questions [1]
Question 1
They asked what I specifically contribute to my current employer and I cannot disclose that due to NDA and the ethics
I applied online. The process took 2 weeks. I interviewed at Shopee (Singapore) in Apr 2025
Interview
Has 4 interviews after HR round. Experienced first round and was asked how to calculate the markup of the imports of the furniture in Singapore? Quite an interesting question and needed to think of the box for the answer. Didnt managed to get that question.
Interview questions [1]
Question 1
How to calculate the markup of the imports of the furniture in Singapore?