Hi there, we are sorry to hear about your negative experience with us. We do try our best to ensure we update our candidates regardless of the outcome of the interviews. However, there are some instances where our email went into the spam folder instead of the inbox. If you did not receive an update from us there too, please share with us your name at [hr.experience@shopee.com]. We will investigate the process and share with you on the update and feedback. Thank you!