I applied online. The process took 1 day. I interviewed at Shop Jeen (New York, NY) in Dec 2014
Interview
Standard questions about previous eCommerce customer service associate. Do not seem to have much knowledge of their own system so recommended to come in having studied systems such as shopify, uservoice, zendesk, etc
Interview questions [1]
Question 1
Name a difficult customer situation and how you handled it.
I applied in-person. The process took 2 days. I interviewed at Shop Jeen (New York, NY) in Jan 2015
Interview
basic interview questions. I first met with the owner of the company it was a very general interview. She asked me to come back in another day with the person who be my supervisor. After meeting with my supervisor I was asked to have a trial day to see if i was compatible with the office environment.
Interview questions [1]
Question 1
How do you feel about working without a ton of direction/ jumping in.
I then spent a day in the office answering emails