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      Role In Customer Success Team Interview

      17 Nov 2018
      Anonymous employee
      Glendale, CA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 3 weeks. I interviewed at ServiceTitan (Glendale, CA) in Nov 2018

      Interview

      Was reached out to by a recruiter who was super friendly and helpful. Felt like he was in my corner. After passing a phone screening, he put me in touch with with the hiring manager for an hour call. A week week and a half later, I was asked to visit the office for an interview. The interview took about 2.5 hours and was conducted in a single room with a revolving-door style of folks coming into chat. Everyone was so friendly. Felt less like an interrogation of my bona fides and more of an interview about the way I problem solve and vibe with the team.

      Interview questions [1]

      Question 1

      Folks were interested in how I have measured user data in the past: metrics and how that data had informed my content.
      Answer question