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      Serco Group

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      General Clerk II Interview

      27 Nov 2014
      Anonymous employee
      Rogers, AR
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied through an employee referral. The process took 1 day. I interviewed at Serco Group (Rogers, AR) in Apr 2014

      Interview

      If you were breathing, were legally able to work in the US, and could pass their background check you got a job offer. I saw kids walking into the room to interview (it was a mass hiring event) in torn clothing and piercings. I was slightly worried about the environment I was going to get hired into. The team supervisors conducted the interviews.

      Interview questions [1]

      Question 1

      Most of the interview questions were very direct and fairly simple. I got the run-of-the-mill, standard interview questions of "what's your greatest strength/weakness?" and a few other questions regarding my knowledge of office equipment and software.
      Answer question

      Other General Clerk II interview reviews for Serco Group

      General Clerk II Interview

      21 Mar 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Serco Group in Nov 2021

      Interview

      Over the Phone interview. She was very nice and asked simple questions. Interview lasted no more than 5 to 10 min. Let me know I would receive all my papers thru email to start the background process and when to pick up equipment.

      Interview questions [1]

      Question 1

      Tell me about your customer service experience.
      Answer question

      General Clerk II Interview

      15 Jun 2021
      Anonymous employee
      Lawton, OK
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 5 days. I interviewed at Serco Group (Lawton, OK) in Dec 2019

      Interview

      They asked standard interview questions, for example, tell me a time you dealt with an angry customer and how did you de escalate the situation and they do background and drug tests.

      Interview questions [1]

      Question 1

      How do you feel about diversity in the workplace?
      Answer question
      1

      General Clerk II Interview

      3 Mar 2017
      Anonymous interview candidate
      Lawton, OK
      Declined offer
      Positive experience

      Application

      I applied online. The process took 1 week. I interviewed at Serco Group (Lawton, OK) in Jan 2016

      Interview

      First, you go through a phone interview where the company lets you know right off the pay and hours. Then,you do an in person interview with two people. Last, you meet with HR and accept the job offer.

      Interview questions [1]

      Question 1

      How would you handle an irate caller?
      Answer question