I applied in-person. I interviewed at Serco Group (Rogers, AR) in Aug 2015
Interview
The interview process was fairly easy. They ask you scenario based questions. They also ask about your strengths and weaknesses and how you've overcome. Nothing beyond a typical interview session.
Interview questions [2]
Question 1
Name a time where you were dealing with conflict. How did you react and what did you do to resolve the issue.
It wasn’t too bad. I had two interviews on site. All easy questions and got an offer straight away. I enjoyed the process and the interviewers were really helpful and easy to communicate with