Applied online. One in person group interview. Straight forward questions about background and situational scenarios. What if questions. Phone offer after wards. No surprises. Very easy as a retail job interview.
Interview questions [1]
Question 1
What would you do if a customer broke a perfume bottle in store?
I applied online. The process took 3 weeks. I interviewed at Sephora (Vancouver, BC) in Apr 2015
Interview
Applied online, and two days later met with the assistant manager, then the manager a couple days later. The interview was held at the food court around many people so I felt uncomfortable being interviewed in public, but it was quite pleasant and they asked standard questions. It is not required that you know much about makeup, but you should have a passion for learning and enthusiasm for customer service. They also require you to work at least three shifts a week.
The process took 2 weeks. I interviewed at Sephora (New York, NY)
Interview
Two-step interview process: group interview with managers, followed by one-on-one with store director. It was quick and didn’t take long to get hired. It was very well communicated and direct with my responsibilities.
2 interviews: first is with the manager and second one with the director. Interview can be stressful but this would be one of the easier interviews compared to certain others. There are some scenario questions. Example; if you're helping a customer in front of you but the phone also rings what do you do?