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      ScriptDrop

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      CommonSpirit Health
      3.6★Compensation and benefits

      Customer Success Coordinator Interview

      4 Jun 2019
      Anonymous employee
      Accepted offer
      Positive experience

      Other Customer Success Coordinator interview reviews for ScriptDrop

      Customer Success Coordinator Interview

      30 Aug 2021
      Anonymous employee
      Columbus, OH
      Accepted offer
      Average interview

      Application

      I applied online. I interviewed at ScriptDrop

      Interview

      There was a phone interview followed by an onsite. Everyone I met with was friendly and transparent about the positions and the duties I would be expected to take ownership of. I did not feel like my time was improperly used at any time.

      Interview questions [1]

      Question 1

      Describe a situation where you had to complete a project with someone that may not have been fully invested.
      Answer question
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at ScriptDrop (Columbus, OH)

      Interview

      There was first an initial phone screening with the HR rep. Next, was a 30 minute virtual interview with several managers. Lastly, there was a second virtual interview with a different set of managers.

      Interview questions [1]

      Question 1

      How would you handle a situation in which a customer was extremely frustrated?
      Answer question

      Customer Success Coordinator Interview

      3 Jun 2019
      Anonymous employee
      Columbus, OH
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at ScriptDrop (Columbus, OH)

      Interview

      Prequalifying questions sent via email, 30 minute phone screen a few days later, two hour in person interview with project portion and meet the team portion a week later. It is a very thorough process and meeting the team was vital to my confidence in switching employers.

      Interview questions [1]

      Question 1

      Name a time you screwed up, how did you fix it, what did you learn?
      Answer question