Sage Hospitality Guest Service Agent Interview Questions

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Sage Hospitality

Interviews

Guest Service Agent Interview

5 Jun 2017

Anonymous interview candidate

No offer

Negative experience

Average interview

Application

I applied online. I interviewed at Sage Hospitality (Philadelphia, PA)

Interview

I made it to the interview process (the logan hotel in Philadelphia) and scheduled an interview. When i get there I meet with a guy that was not supposed to be my interviewer. He said the manager is busy right now and brought me to a corner in the hotel with a couch to ask me two questions. It was noisy and people checking in and out. He said the manager may be in tomorrow or Monday. So why schedule me an interview to not show up?! So unprofessional and I will never apply for a job with the sage again. Your Philadelphia team is not up to par with the hotels in NYC. I thought Philadelphia was evolving but apparently not so i will stay in New York. A waste of a 2 hour drive.

Interview questions [1]

Question 1

How would u handle an irrate customer?

Answer question

Sage Hospitality response

We appreciate your feedback and have shared it with the team at The Logan. This is not the kind of interview experience we strive to provide, and we hope to use this as an example for our hiring managers of what not to do during an interview. We're here to discuss this matter further if you would like to share more details, feel free to reach out to myvoice@sagehospitality.com at any time to give us more insight. Thanks again for your candid review.

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Guest Service Agent Interview

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