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      STM Group (UK)

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      Gateline Assistant Interview

      5 Apr 2020
      Anonymous employee
      London, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at STM Group (UK) (London, England) in Jan 2020

      Interview

      You are invited to the main office in Stratford, where you along with anyone else with an interview are brought into a room where you must complete two tests. Both the tests are incredibly easy, the content is simple: Basic math questions, Comprehension a child could complete, rewriting paragraphs. You will then be asked some questions. After completing the basic tests your interviewer will speak to you briefly. Then for me personally I was offered the position immediately.

      Interview questions [6]

      Question 1

      What station you applied for and if you are flexible to work at other stations.
      Answer question

      Question 2

      your availability to work.
      Answer question

      Question 3

      How you would travel to work.
      Answer question

      Question 4

      What do you know about the company and industry.
      Answer question

      Question 5

      What do you know about this job role
      Answer question

      Question 6

      Ask for previous examples of customer service from your employment history, I.E. Can you tell me about a time where you had to handle a difficult customer (Rude, Aggressive) What does great customer service mean to you?
      Answer question