Straight forward interview process, not many questions asked if I remember correctly it was just the regular things about customer service, communication skills and scenario question, transferable skills etc etc
Informal interviews focused on candidate personality and competence, experience was not an issue as they train you.
Very professional and on time
Lasted 20-30 minutes, availability and holidays discussed putting me at ease and expected hours were explained to promote a fair working environment
Interview questions [1]
Question 1
Examples of when I was put under pressure, how did I react, feel and deal with it.
How do I handle complaints and criticism?
What is great customer service
Important values to working in a hospitality environment
I applied online. I interviewed at SSP Group in Jan 2026
Interview
Applied online and then received an invitation to an in-person interview via email with a suggested day and time. On the day, they just ask you questions and tell you about the company.
Interview questions [2]
Question 1
When are your availabilities?
Tell me about yourself.
