SFJAZZ Center interview questions

After one phone screen interview I was invited to a second round interview. After multiple attempts to schedule the 2nd interview over the course of nearly two months, I was admonished for attempting to communicate and schedule the meeting with the interviewer directly (rather than going through an intermediary). This was after I had not received any communication from the intermediary over the course of nearly a month despite repeated attempts to communicate with them. The more appropriate and professional approach is to respond to communications from prospective employees in a reasonable time frame and provide clarity and transparency on the interview process and when they can expect to receive a response. Also, please provide a simple email address that prospective employees can use to communicate with you (the email system that they use is convoluted and comes across as spam - it was never clear to me if my messages were getting through).