I applied online. The process took 1 week. I interviewed at Ross Stores (Miami, FL) in Jul 2013
Interview
I applied online and a week later they called and asked me to come for an interview. I arrived there about 5 minutes early but seem like they didn't like me coming just 5 minutes early so they had me wait in the back for about 15 or 20 minutes. Then I spoke to the hiring manager. While I maintained eye contact and talk confidently about my volunteer experience, the manager couldn't look me in the eye, he kept looking at the ground while he spoke. I asked all the questions but honestly felt like I didn't get the job just because I don't have any retail experience even though they were paying minimum wage. A week after the interview I called to follow up and were told that they were still waiting for my background check and he'll call me back when he receive it. I never heard from them again.
Interview questions [1]
Question 1
Tell me about yourself?
How would you handle an irate customer?
What skills did you learn in your volunteer work?
The interview process at Ross Dress for Less consisted of meeting with a store manager to discuss my customer service experience, cash handling skills, and ability to work in a fast-paced retail environment. I was asked situational questions about handling customers, teamwork, and resolving problems. The process was straightforward and focused on my availability, work ethic, and ability to support store operations
Fast and easy! They mainly asked about my previous work experiences and my availability. They also asked what great customer service is like to you and why I would be a good fit to the company.
Application
I interviewed at Ross Stores (Flagstaff, AZ)
Interview
I was interviewed over the phone and than asked to come in person. So I could meet the team and talk to them. It wasn't too hard but it was kind of a waste as I didn't get a call back.
