Rootly Technical Support Engineer interview questions

I went through several rounds for a Technical Support Engineer role at Rootly, including a technical interview and a full take-home assignment. I was genuinely excited about the opportunity—this was one of the few companies where I felt like I was almost at the finish line. Then, out of nowhere, I received a “hiring paused” email. No context, no follow-up, and no one replied to my emails after that—not even the recruiter. I later saw others posting about receiving offers after the pause, which made the silence even more confusing and frustrating. This is not how you treat candidates who’ve put time, effort, and trust into your process.

Absolutely horrendous experience all around. After probably 6 rounds of interviews I barely managed to get a response back that I’d been passed on for the roles. Since then I’ve spoken with multiple members of the team who said they’d be open to conversations about other roles, told me set time aside to discuss and then ghosted, despite continuing to see them post and interact on LinkedIn where we were primarily communicating before the sudden and aiming arbitrary ghosting. Truly the most abysmal experience I’ve ever had interviewing with a company.