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      Rockwood Clinic

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      Patient Services Representative Interview

      16 Mar 2016
      Anonymous interview candidate
      Spokane, WA
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Rockwood Clinic (Spokane, WA) in Jan 2016

      Interview

      The first contact was by phone, outlining the position requirements and shift availability. I went to my scheduled appointment and was brought back. We talked for 10-15 minutes, then took a brief tour of the work area. Salary was not mentioned at any point in the process until I asked at the very end.

      Interview questions [1]

      Question 1

      How would you handle a patient you had to tell no to, for insurance or medical necessity reasons?
      1 Answer