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      RocketSpace

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      Concierge/Front Desk Interview

      7 Aug 2016
      Anonymous interview candidate
      San Francisco, CA
      No offer
      Neutral experience
      Average interview

      Application

      I applied through a staffing agency. The process took 2 days. I interviewed at RocketSpace (San Francisco, CA) in Jun 2016

      Interview

      Applied through a staffing agency. I was referred because they told me RS was looking for temporary help with the possibility of becoming permanent and transitioning into additional roles within the company. The initial assignment was slated to last one month, and if there was a mutual fit, there "could" be a permanent job. I researched the company and was excited to see where it would go - a small place with about 50 employees, so I figured this could be the next big thing in tech. I have experience as a concierge and love interacting with people. The moment my interviewer picked me up in the lobby, after frantically trying to print my resume (did she even look at it before meeting with me?) she immediately cast doubt on my candidacy because I live in the east bay (the worksite is BARTable, and it's not like they were planning on paying me $98k a year to share a bedroom in San Francisco). I was a bit put off because my address or zip code shouldn't determine whether or not I am a suitable candidate, but I am sure it was a hint that first impression wise, she wasn't thinking I would be a fit. We then proceeded to the interview room where I met with two managers and I was asked some very good and challenging questions. I think I answered them with tact and honesty, but I could tell the manager I would be reporting to was determined to trip me up. She kept saying that she was concerned that I had a Masters degree - when I worked at some tech competitors, the aim was always to hire people who exceed the qualifications because you want to surround yourself with the brightest of the bright. I responded that I wouldn't be there if I wasn't interested in potentially joining the company long term and highlighted my experience. But again, the manager I was interviewing for seemed determined to bring up as many doubts about me as possible. Ironically, at the end of the interview, I found out that the other manager present ALSO had a Masters degree and started out as a Concierge, and she was quite successful in moving up through the company. Overall, I was excited about RocketSpace and loved the concept and the people I met. I just felt an inherent bias from the manager in question, and found it unfortunate, because it felt like she was digging for a reason to not like me. Fortunately, I walked away still feeling good about the interview and don't have any sour grapes about RocketSpace, though I will say they shouldn't judge candidates by their zip code or their advanced credentials. Not everyone working in tech is going to live in SoMa or the Mission. I was told by my staffing agent that they decided to go with someone less educated and with less experience.

      Interview questions [1]

      Question 1

      If you had to leave tonight for a trip and pack in a hurry, do you have to organize your room first or do you start packing immediately?
      1 Answer

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