Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Rocket

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Rocket reviews | Rocket jobs | Rocket salaries | Rocket benefits
      Rocket interviewsRocket Desktop Support Technician interviewsRocket interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Desktop Support Technician Interview

      10 Feb 2023
      Anonymous interview candidate
      Detroit, MI

      Other Desktop Support Technician interview reviews for Rocket

      Desktop Support Technician Interview

      19 Jul 2020
      Anonymous interview candidate
      Detroit, MI
      No offer
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Rocket (Detroit, MI) in Jul 2021

      Interview

      The interview process went ok. Had a 30 minute phone screener with a Human Resources recruiter. I didn’t not receive a call back after this. If I was given another chance I would try again.

      Interview questions [1]

      Question 1

      What are your five biggest strengths?
      Answer question
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Rocket (Detroit, MI) in Jul 2020

      Interview

      First Interview with a recruiter on general knowledge of the position. and experience level. Second level, Panel interview. 3 parts. Experience and attitude, knowledge and skills basics questions and role playing. Be prepared

      Interview questions [4]

      Question 1

      An app stops working and does not display an error code.
      1 Answer

      Question 2

      Explain key function (DNS, Bluetooth, driver) to your grandmother like Forrest Gump would talk about them.
      1 Answer

      Question 3

      Why would you use incognito browser .
      1 Answer

      Question 4

      What’s more important in a help desk customer services or knowledge and ability to quickly resolve an issue.
      1 Answer