I applied online and the next day received an email to book one of two time slots for a group interview. I attended a group interview the Monday after that, and I enjoyed it. Everyone was nice, it was made quite fun. It lasted 2 hours. The only thing I would say badly about the interview, is that having a group interview meant some candidates were quite nasty at times. People stick together and laugh at you or whatever you say, in an attempt to make you feel not good enough for the job.
The interviewers told us we would either hear Wednesday night or Thursday morning, after they have interviewed the next group, and you would hear from them regardless of the outcome, either by phone if you are successful or by email if you are not.
They made it all sound really positive. There were 15 jobs available, and they got all our hopes up as they said they already knew what groups they would put us in in store.
I stared at my phone the whole of Wednesday night and Thursday morning waiting for either a phone call or email. Like many others on this website, it's week later and we still have received nothing. No call, and no email. Nothing to let us know either way. I have got in touch with the recruitment team, who say they are still awaiting feedback from the store, and that they have 'chased' it. I emailed them twice and they have been no help whatsoever.
Although the interview itself was okay, I have given this a negative experience because it has been nothing but a complete waste of time. River Island have wasted peoples time, and then continue to dishearten them because they then never bother to let people know. Don't bother applying for this company, unless you want to have your time wasted.