I applied online. The process took 2 weeks. I interviewed at River Island (Bristol, England) in Nov 2017
Interview
I applied online and got a email the next week inviting me to an interview. It was a group interview which i was unaware of and it took place in the staff kitchen, this was very crowded as there wasn't enough chairs or space. After that got sorted we did the interview and they said we will email you if you haven't got a job and we can give you feedback and if you have we will call you tomorrow afternoon and i never heard anything back.
They were going to get us to chose a celebrity and go chose an outfit for that chosen celebrity and do a role play activity yet they recently had a stock delivery. So every table got an item of clothing and we had to come up with an outfit that would go well with it and try and sell it to one another in front of everyone.
I applied online. I interviewed at River Island (Birmingham, England) in Mar 2026
Interview
Group interview of around 15. First task was saying your name a bit about you out loud, just general information it seems like name age what you do. Then the second task was writing down good customer service and bad customer service in your little group and reading it out to the group. During this, they are checking to see what you say, but try not to talk over anyone but definitely stand out. The second task was getting clothes from the shop floor presenting your outfit and explaining your choice. I don’t believe they cared too much about your previous experience but rather your personality.
Interview questions [1]
Question 1
1. Introduce yourself
2. What’s is good/bad customer service
3. Go to the shop floor and pick out an outfit and present your choice
Fine, questions not always relevant but seems like a personality test I suppose. Nice enough interview in general. Quite quick interview, didn’t end up getting the job though , oh well
I interviewed at River Island (Kilmarnock, Scotland)
Interview
Interviewer was very nice and created a relaxed atmosphere. Questions weren't vague and helpful to help me along with the answers. Staff seemed friendly and i look forward to my position here.
