I applied online. The process took 2 weeks. I interviewed at Rent The Runway (Phoenix, AZ) in Feb 2024
Interview
First was a self video interview, then you had so submit a writing sample responding to email examples from customers, then a zoom interview with someone from leadership. Each step was clear, with good communication in between.
Interview questions [1]
Question 1
How would you respond to a customer who needs to have her item longer than we allow?
I applied online. I interviewed at Rent The Runway
Interview
Two rounds of interviews, one that was self-lead. Simple with basic questions. Zoom interview was mostly getting to know the company, with some fun questions about yourself. The Self lead interview allowed you to do retakes, but is on camera.
I applied online. I interviewed at Rent The Runway
Interview
They send you a link to record your answers to three interview questions on your own time rather than proctored with another individual. It took awhile for me to receive the link, several weeks after submitting my application in fact.
Interview questions [1]
Question 1
You will be asked about your experience in customer service