I applied online. Not long after I was asked to do a phone interview with a member of the undergraduate admission team. Phone interview went very well. After the phone interview I was asked to come in for an in-person interview with multiple people back-to-back. I met with the admissions team, the director of marketing/communications, a vice president, and finally the director of admissions. The interview went very well - conversation flowed easily. I never heard back after the interview. It took emailing the director three separate times before he let me know that I did not get the position.