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      Realty Tools

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      Customer Service Interview

      5 Aug 2013
      Anonymous employee
      Hunt Valley, MD
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Realty Tools (Hunt Valley, MD) in Oct 2012

      Interview

      Had a phone interview first. After the phone interview I was asked to send an email with all my references phone numbers. Yes they were all called. A few days later was called in for a face to face interview. I met with two people and it was very quick. The first person was the one who was my supervisor. She was very nice and didn't make me feel nervous at all. The second person was the manager and he asked almost the same questions so it all went by very quickly. They asked if I knew anything about the company. Fortunately for me I did some research on the company and told them what I knew. They were impressed that I knew so much. It pays to do research on a company before the interview.

      Interview questions [3]

      Question 1

      The usual questions: Where do you see yourself in 5 years?
      1 Answer

      Question 2

      Can you handle if someone on the phone gets angry or starts to yell at you?
      1 Answer

      Question 3

      Do you have any problem ending a conversation if it starts to go too long?
      1 Answer

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