I applied online. I interviewed at RJ Young Co. (Madison, AL) in Aug 2025
Interview
The interview process went smoothly. Mainly focused on who you are as a person and what you can bring to the team. You do have to take a PI test which then they go over in the interview and ask you questions based on that.
Interview questions [1]
Question 1
Where do you want to be in 3-4 years and what drives you to get there?
It was a phone interview and was very casual. The interviewer was personable and made me feel very ease. The questions centered on my past customer service experience and how comfortable I was with speaking on the phone.
Interview questions [1]
Question 1
Do you have any prior experience in customer service?
The process was lengthy but informative. I really enjoyed the manager I spoke with. The company history was very interesting and I got a quick tour of the facility. Everyone seemed very nice.