I applied online. The process took 3 weeks. I interviewed at REI (Seattle, WA)
Interview
Invited to a Hiring Event after applying. About 150 people attended. Given information about the positions available and did a 15 minute 1:1 interview with a staff member. Invited for a follow-up group interview. 12 people in group interview, lasted almost 2 hours and was all group activities, no 1:1 conversations with a hiring manager during the group interview. Was offered a Cashier position, which was not the position I originally applied for.
Interview questions [1]
Question 1
-Write down three different ways you would greet someone coming into the store.
-Create a new type of tent with your group of 3 people and then present/'sell' your tent idea to the rest of the group
-Sell this pen to the person across from you
I applied online. I interviewed at REI in Apr 2026
Interview
Online interview. After viewing question, you get 30 seconds to think and then must record an answer. You get 2-3 min per answer. If not satisfied with your first recorded answer, you have two more chances to re-record, and can then choose which of the three recordings you wish to submit. Five questions total. After this video interview, you may be offered a virtual or in-person interview with real people.
Interview questions [1]
Question 1
Tell us about a time you made adjustments to your department/store/shop to increase customer satisfaction, how you recognized the opportunity, created your plan, and measured its success.
I applied online. I interviewed at REI (Maple Grove, MN) in Sept 2025
Interview
I was asked to record a couple videos where I talked about myself, my strengths and good customer service. Afterwards I got invited to an online interview with 4 other people and 2 interviewers. They mostly asked “tell us about a time” questions.
Interview questions [1]
Question 1
Tell us about a time you dealt with a difficult conversation at work.
I applied online. I interviewed at REI (Phoenix, AZ)
Interview
After applying online, I got a notice of pre-recorded interview after a week. I had 5 days to complete the pre-recorded interview. I had to answer 5 different questions. I was able to record 3 times for each question.
Interview questions [1]
Question 1
Q. Please tell us about yourself and why do you want to work at REI.