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      Technical Support Interview

      21 Jan 2016
      Anonymous employee
      Cincinnati, OH
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 5 days. I interviewed at RDI (Cincinnati, OH) in Jan 2012

      Interview

      They do an interview over the phone first, which is done by one of the managers. Then you come into the building and speak with a Human Resource manager. They are layed back, but still dressed professional/casual. They then tell you they will call you after they ask you basic technical questions. I got a call right after I left pretty much. They do not drug test.

      Interview questions [1]

      Question 1

      What is one of the first steps you would perform if a customer is having issues loading a website?
      1 Answer