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      Progressive Insurance

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      Progressive Insurance interviewsProgressive Insurance Claims Adjuster Trainee interviewsProgressive Insurance interview


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      Claims Adjuster Trainee Interview

      16 Dec 2014
      Anonymous employee
      Accepted offer
      Neutral experience

      Other Claims Adjuster Trainee interview reviews for Progressive Insurance

      Claims Adjuster Trainee Interview

      25 May 2026
      Anonymous employee
      Colorado Springs, CO
      Accepted offer
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Progressive Insurance in Nov 2014

      Interview

      I know that it can be nerve-wrecking trying to figure out the process so I will be as thorough as possible. First you must fill out an application online and pass the preliminary test that is given. (Don't worry it is not that bad). After passing this test you will be notified via email and asked to schedule a over the phone interview. My interviewer was very nice and made me feel completely at ease. MAKE SURE TO STUDY STAR FORMAT as the questions are designed around this format. After the interview concluded, I was told I would be contacted within a week if I was selected for an in person interview. Although I was selected to move on, the spot was filled before I was able to interview and I was told I would be notified as soon as the position opened again. Now fast forward several months. Although at this point Progressive was in the back of my mind, I was elated when my original interviewer asked me was I still interested. Since I was, I scheduled the first interview that I could get. When I went in for the in person interview, I must admit that the atmosphere was different. My interviewer was very nice, but I did not get the same easy feeling that I did with person that I had the over the phone interview with. The interview was a star based and my interview looked down at the paper almost the entire time as she wrote down what I was saying. It was hard for me to get a read for her and so when she told me that it would take several weeks to hear back, I honestly thought that I did not get the position. However to my surprise, three weeks later I received a call saying that I received the position! So excited for start.

      Interview questions [1]

      Question 1

      Name a time when you had to negotiate on your current job.
      Answer question
      6
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Progressive Insurance (Colorado Springs, CO)

      Interview

      Met the minimum requirements, then I got a link to the four part assessment. Once I passed the assessment, almost right away I got an invite to a HireVue interview. Finally, I got to interview with real people.

      Interview questions [1]

      Question 1

      Tell me about a time when you had to deal with a difficult customer.
      Answer question

      Claims Adjuster Trainee Interview

      23 May 2026
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Progressive Insurance

      Interview

      It was a fairly lengthly process which involved the application, an assessment, pre-recorded one way interview, and a live virtual interview. Asked behavior-based STAR questions. It was extensive with at least 10 questions.

      Interview questions [1]

      Question 1

      A time I had to make a difficult decision.
      Answer question

      Claims Adjuster Trainee Interview

      21 May 2026
      Anonymous interview candidate
      Allentown, PA
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Progressive Insurance (Allentown, PA) in May 2026

      Interview

      The interview process is extensive, there are several levels after applying for the position. Initially there are several questions to answer followed by a video interview with Behavioral questions to be answered in their STAR format (Situation, Task, Action, Result) followed by the following interview with an actual manager. This interview was also answering additional behavioral questions in the STAR format and answering several other questions. After all was said and done. I received an e-mail informing me they went a different direction.

      Interview questions [1]

      Question 1

      Why are you interested in becoming a Claims Adjuster, and why Progressive?
      Answer question