I applied online. The process took 4 weeks. I interviewed at Progressive Insurance (Cleveland, OH) in Oct 2015
Interview
E- mail confirming application followed by request to complete on line assessment. Completed assessment. Confirmation of qualifying for next step based on assessment results. Phone interview time and date scheduled and phone interview conducted. E mail received confirming acceptance to next step to complete background check conducted by HireRite. Confirmation of background check completed. Phone call from talent scout to schedule F2F interview. Interview conducted.
I interviewed at Progressive Insurance (Florida City, FL)
Interview
Quick and easy process. Pretty standard compared to most. Just study STAR format and have recent and relevant scenarios. Phone interview. Then behavioral questions online and 2 personal interview panel.
I interviewed at Progressive Insurance (Indianapolis, IN)
Interview
Pretty easy. Used STAR method, which was new to me. But after researching, it actually made a lot of sense why they did it that way. There was also a recorded video portion as well.
Interview questions [1]
Question 1
Tell me about a time that you had a difficult interaction with an upset client.
I applied online. The process took 4 weeks. I interviewed at Progressive Insurance in Dec 2024
Interview
Horrible! An assessment, then a one way interview. After that you interview with a recruiter. Keep in mind this is for a low paying, entry level role. After all this stress and hours of prep work and a month long process you get a rejection. I would not advise anyone to go through this process. It is basically just a call center job. USAA pays more and is better.