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      Progressive Insurance

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      Claims Adjuster Trainee Interview

      22 Apr 2016
      Anonymous interview candidate
      Bohemia, NY
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Progressive Insurance (Bohemia, NY) in Apr 2016

      Interview

      Began by applying sometime in the beginning of March 2016, received an email to complete the online assessment in late April, received an email that I passed the assessment a day later and would be receiving an email to conduct a phone interview. Received that email a week later, scheduled the phone interview. The day of the phone interview I refreshed my memory of my past experiences, as well their interview methods (STAR format). My interviewer called 7 minutes did not apologize. She sounded disgruntled and unhappy and began speeding through the interview. When I asked for a moment to thoroughly understand her first question as to answer it completely, she told me I had 10 seconds because she had other calls to make and was on a time limit. it was by the far most unprofessional interview I've ever had. I was told about the position and then told after my 2 week training at the location I was applying for, I would need to be ok with flying to Ohio for further training between 2 weeks and 2 months of training. Out of state. Fully paid for of course. I'm sure that is what disqualified me as a candidate as that bit of information was no where in the job description I originally applied for. I paused after she made it clear the training was mandatory, and then answered that I would be ok with that although no mention was made when I originally applied for the position. We went over my job history and the gap in my unemployment history (I seperated from my last position last summer and have since taken a "sabbatical" from working the last 10 years of my life.) she didn't seem happy when I told her my sabbatical consisted of traveling. She asked me if I was actively applying to their insurance companies and which ones, and she asked me what I was getting paid in my last position. She asked 3 star format questions all of which I answered however she cut me off each time I was answering to proceed to the next question. I didn't not enjoy the interviewing method she chose. Her attitude was unjust. Not a pleasant experience. I received an email 2 days after saying I was not chosen for the position due to other more qualified candidates. I handled the entire claims department at my old job by myself. I think that makes me a bit qualified but ok progressive.

      Interview questions [1]

      Question 1

      Tell me about a time you were faced with a difficult decision and what did you do
      Answer question
      2

      Other Claims Adjuster Trainee interview reviews for Progressive Insurance

      Claims Adjuster Trainee Interview

      15 Jun 2026
      Anonymous employee
      Schererville, IN
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Progressive Insurance (Schererville, IN)

      Interview

      Video interview followed by zoom meeting. The video interview you answer I believe 6 questions and you have 2 attempts to complete the questions. The video had me kind of stressed

      Interview questions [1]

      Question 1

      How do you maintain time management?
      Answer question

      Claims Adjuster Trainee Interview

      10 Jun 2026
      Anonymous interview candidate
      Malvern, PA
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at Progressive Insurance (Malvern, PA)

      Interview

      I applied and was sent an email to complete a 30 minute assessment that must be completed within 6 days. I completed the assessment about 2 hours after receiving the email. Within about 30 minutes of completing the assessment I received an email stating I was selected for a short video interview as soon as possible and submissions are reviewed in the order in which they are received. This is how far I am in the process so far.

      Interview questions [1]

      Question 1

      In the assessment they asked more likely style type of questions and behavioral questions. Some parts of the assessment are timed.
      Answer question

      Claims Adjuster Trainee Interview

      8 Jun 2026
      Anonymous interview candidate
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied online. I interviewed at Progressive Insurance in Jun 2026

      Interview

      I have not completed the process yet but, first was an online assessment, then if you 'pass' you are moved on to a HireVue video interview which takes about 30 minutes with 8 questions. After the recorded interview, I received an email to schedule another online interview but live with the leadership team.

      Interview questions [4]

      Question 1

      Tell me about a time when you had together information from multiple sources to solve a problem describe the situation the stuff you took together the information and the outcome
      Answer question

      Question 2

      Misunderstanding between you and a customer, and you were unable to meet your expectations describe the specific situation the actions that you took and the outcome of the situation
      Answer question

      Question 3

      Tell me about the situation when you had to adapt existential process or encounter while working on an assignment at work or during college please describe the situation how you adapted to the change and the results
      Answer question

      Question 4

      Think about a time when you need to learn something new in order to accomplish a task at work or during college, please describe the situation your actions and the outcome
      Answer question