I applied online. The process took 1 week. I interviewed at Premier Inn (Cardiff, Wales) in Jul 2023
Interview
I was invited over the phone for an interview. The person that interviewed me was very lovely it was quite chilled, asked basic interview questions; tell me about yourself, my past experiences in different scenarios, opportunities to describe my work experience, my availability.
Interview questions [1]
Question 1
Describe a difficult situation you had to problem solve (something along these lines)
Comfortable and friendly. Basic interview, was asked what I knew about the company and what it was on the advert that made me want to apply. We discussed my availability, some competency based questions, asked how I was with technology. Interviewer was warm and personable.
Interview questions [1]
Question 1
Past experiences and about how I would handle different problems/complaints both with customers and other staff
The interview was relaxed and made me feel comfortable. The ethos was well portrayed and environment friendly. Interview was quickly set up and good communication. The interview went very well.
Very chill and easy, no pressure on the process more of a conversation instead of an interview. Start off with a phone interview and they invited to an in person interview.