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      PredictSpring

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      Customer Success Interview

      7 Aug 2022
      Anonymous interview candidate
      New York, NY
      Declined offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at PredictSpring (New York, NY)

      Interview

      Entire process was quite lengthy with multiple rounds, some of whom were repetitive. This seems to be by design, so that candidates invest time into their process and then at the end of an exhausting cycle accept whatever is offered. As multiple reviews have already highlighted, this is not a very professional company. Everything from lack of ownership on decision making, role changes from what they advertise online, below market comp, conflicting answers from their team during evaluation rounds (for the same queries), small business pipeline and limited growth prospects, can be seen here. Plenty of Red flags if you ask the right questions so do confirm the role, comp, location, success criteria upfront (1st round) to avoid heart burn later on.

      Interview questions [1]

      Question 1

      Managing Customer Success, Revenue, Profitability
      1 Answer
      1
      avatar
      PredictSpring response
      3y
      We are so sorry you were disappointed with your interview process for your role and appreciate your feedback. We pride ourselves in providing the most robust compensation and benefits package exceeding industry standards. While we may not have been a good match for this particular role, we maintain the highest levels of professional standards in all regards.

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