Group interview with two people from management and five other candidates. The questions were fairly straight forward. Overall process was easy and hassle free. I was offered the job roughly three days after the interview.
I had one interview with the manager. It was a simple process overall. The interview was fairly informal and conversational in tone. I was asked about my background, my customer service aptitude, and my strengths.
I had a 1-1 interview with the head manager. Felt pretty easy. I do know a few girls that got hired after me had to do group interviews which were not the best.