The interview process was very structured, thoughtful, and respectful of my time. It started with an initial conversation, followed by a written assignment based on real customer scenarios, which gave a clear sense of the role.
After that, I had an in person interview with members of the Customer Support team, focused on both experience and behavioral questions. The conversation felt collaborative and engaging, and I appreciated how much they valued real examples and problem solving.
The final step included reference checks and a short call to share the outcome. Overall, the process was transparent, well organized, and a great reflection of the company’s culture.