It was an initial screener (15 minute interview) that reviewed my background. This was follows up wit an in-store assessment where I was asked to serve yogurt and pretend that I was serving customers.
I applied in-person. I interviewed at Pinkberry (Boston, MA) in Sept 2017
Interview
The interview was professional and fun at the same time. The hiring manager was very personable, and made sure to get to know you which made the interview feel more comfortable.
Interview questions [2]
Question 1
What previous experience do you have in customer service?
I applied online. The process took 1+ week. I interviewed at Pinkberry
Interview
They asked me general interview questions. It wasn't hard, and I only interviewed with one person. The manager called me back a week later and I got the job. Just review the typical "Tell me about a time..." questions and you should be fine. They don't cal the references.