2 stages overall, one screening interview with a recruiter and one in-store interview. In-store interview included 30 minutes on the shop floor to see what day to day looks like, including a demo of the till, and some facing up of different products/aisles. Had an opportunity to meet the wider team before a formal interview with the Deputy Manager, which included generic questions about customer service, availability, etc. Overall was a really lovely process, no anxiety/nerves whatsoever and the team and manager were great.
Interview questions [1]
Question 1
What qualities do you think a Store Colleague should have?
I applied in-person. I interviewed at Pets at Home (Hatfield, East of England, England) in May 2026
Interview
Relaxed informative helpful in explaining all aspects of the roll, different areas of what required for the job. Training what’s needed for animal safety and yours. Explained hours of shifts work
Interview questions [1]
Question 1
Are you capable of lifting heavy items from a delivery
I applied online. I interviewed at Pets at Home in Apr 2026
Interview
I arrived on time and was told that the person doing my interview was still on lunch so I had to wait. I had to do the interview in a tiny storage room and it was a bit uncomfortable.