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      Persefoni

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      Customer Success Manager Interview

      6 Feb 2024
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied through other source. The process took 6 months. I interviewed at Persefoni in Jan 2024

      Interview

      I recently went through a six-month interview process with Persefoni, which turned out to be a disappointing experience. Despite having six interviews, where each one suggested a strong likelihood of receiving an offer, the company consistently failed to follow up. After each positive interaction, I was left waiting for a response to outline next steps in the interview process, and they kept coming back to me with another person to speak with, This was not only frustrating but also disrespectful, considering the amount of time and effort I invested in preparing for these interviews. In the end, despite the initial positive signals and a lengthy interview process, I did not receive a job offer. The experience was disheartening and highlighted a significant lack of clarity and professionalism in their hiring process. Also, a company should not have to interview someone 6 times to decide if they would like to hire someone.

      Interview questions [1]

      Question 1

      They had me walk through a scenario and show them how to send an email on gmail.
      Answer question
      1
      avatar
      Persefoni response
      2y
      Thank you for sharing about your interview experience with Persefoni. We have not been interviewing or hiring Customer Success Managers during the past 6 months, so I'm wondering if your experience was from the previous year. Regardless, this is not the experience that we want individuals to have, and we apologize that you had a prolonged and negative experience. I can assure you that we have only improved and streamlined our processes over the past year, and will take this feedback into consideration as we continue to grow. Thank you again and all the best.

      Other Customer Success Manager interview reviews for Persefoni

      Customer Success Manager Interview

      25 Apr 2024
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Persefoni in Apr 2024

      Interview

      Mixed signals to say the least. Standard interview/ conversation. First round was great as was the second. I asked for direct feedback and was told “no concerns, you’re great.” Only to get a rejection form letter. Absolutely cowardly response. Persefoni should be ashamed.

      Interview questions [1]

      Question 1

      So, tell me about yourself.
      Answer question
      avatar
      Persefoni response
      2y
      Thank you for taking time to provide your feedback and we are sorry to understand that you did not receive the level of feedback you would have appreciated in regard to your candidacy with us. We wish you the best in your search!

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