Overall, everyone was very nice, respectful of my time when I was going in for my in-person interviews, and took their time getting to know me and asking about my qualifications. I would say communication was going well until the very end when I received an automated message saying that the position was filled. I felt that after such a personal and professional process, that it was very impersonal ending when I knew I was a finalist. Not sure if Penguin is allowed to give feedback on interviews but no one seemed comfortable to say much, which is fine, but I think it's okay to also say that it is policy not to give feedback/they aren't comfortable doing so. Spoke with seven different people during my process that lasted more than a month. Felt the process took too much time.