Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Payroc

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Payroc reviews | Payroc jobs | Payroc salaries | Payroc benefits
      Payroc interviewsPayroc Merchant Support Specialist interviewsPayroc interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Merchant Support Specialist Interview

      25 Jul 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Payroc

      Interview

      I had two interviews. First interview was virtual and with someone in HR called Kerry, she is lovely and made me feel comfortable. The second interview was with hiring managers who were also very nice. The interviews were experience and competency based questions.

      Interview questions [1]

      Question 1

      How do you deliver excellent customer service
      Answer question

      Other Merchant Support Specialist interview reviews for Payroc

      Merchant Support Specialist Interview

      30 Jul 2025
      Anonymous employee
      Belfast, Northern Ireland
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 2 weeks. I interviewed at Payroc (Belfast, Northern Ireland) in Jun 2025

      Interview

      Interviewed first with Kerry from HR. She is lovely and made me feel very comfortable. Second with hiring managers, also very nice people. Questions were mostly on experience and competency.

      Interview questions [1]

      Question 1

      What attracted me to the role and Payroc
      Answer question

      Merchant Support Specialist Interview

      18 Apr 2022
      Anonymous employee
      Accepted offer
      Neutral experience
      Difficult interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Payroc in Apr 2021

      Interview

      A general basic initial interview. Where they get a feel for the candidate. The second interview was a lot more in depth & spoke with a few different members of the operations department.

      Interview questions [1]

      Question 1

      How do you handle difficult situations?
      Answer question