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      Product Setup Specialist Interview

      19 Apr 2022
      Anonymous employee
      Oklahoma City, OK
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through an employee referral. The process took 3 weeks. I interviewed at Paycom (Oklahoma City, OK) in Mar 2022

      Interview

      The interview process begins with a phone screen with your recruiter. Keep in mind that the recruiter will not call you after you apply, you must check your Paycom portal to see messages from the recruiter. The phone screen takes about 20 minutes and if they decide to move forward with you, they will contact you the next day. From this point, they will setup a time and location to do an in-person interview with 2 team leaders. The interview takes anywhere from 40 minutes to one hour. A lot of the questions are situational based questions along with some questions about yourself. Most questions require you to answer using the STAR method (Situation, Task, Action, Result). This way, you give them the most detailed answer possible. The interview ends up being very conversational and not super scripted or robotic. They are looking for both professional and emotional intelligence and hire all personality types. If they like you and choose to hire you, they generally call within 1-2 days but will contact you regardless of if you get an offer or not. The recruiters do a great job of communicating with you.

      Interview questions [2]

      Question 1

      Tell me about a time you had to solve a difficult problem in your job to meet a customer’s needs. What was your process to solve the problem? What was the result? What would you do differently?
      Answer question

      Question 2

      Why do you want to work for Paycom?
      Answer question
      avatar
      Paycom response
      4y
      We are pleased to hear you accepted the offer to work at Paycom and are glad to have you as part of our team. We work to ensure our interview process is professional and streamlined, and as you mentioned, we look for individuals with experience and alignment with our values of innovation, serving, caring, winning and believing. We are happy to hear you felt our recruiters did a good job communicating with you throughout the process!

      Other Product Setup Specialist interview reviews for Paycom

      Product Setup Specialist Interview

      29 Dec 2022
      Anonymous employee
      Oklahoma City, OK
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Paycom (Oklahoma City, OK) in Dec 2022

      Interview

      I applied online, received an email a day or two later to do a phone interview, did the phone interview the next day, and then an in-person interview 5 days later.

      Interview questions [1]

      Question 1

      Why did you choose Paycom?
      1 Answer
      avatar
      Paycom response
      3y
      Welcome to the best team! Thank you for taking the time to share your review.

      Product Setup Specialist Interview

      10 Jan 2023
      Anonymous employee
      Oklahoma City, OK
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1+ week. I interviewed at Paycom (Oklahoma City, OK) in Dec 2022

      Interview

      A recruiter spoke with me over the phone about my previous work experience and asked a few behavioral questions. A week later, I attended an in-person interview with two managers where they asked more wide-ranging behavioral questions while explaining the details of the position. All interviewers were personable, professional, and attentive. It was one of the best interview processes I have experienced in my career.
      avatar
      Paycom response
      3y
      Thank you for sharing your interview experience with us. We're thrilled to start out 2023 with you on our team!

      Product Setup Specialist Interview

      13 Jan 2023
      Anonymous employee
      Oklahoma City, OK
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at Paycom (Oklahoma City, OK) in Dec 2022

      Interview

      The interviewers were extremely welcoming and emitted positive energy. They made me feel at ease with minimal nerves. After waiting in the security lobby for a few minutes I was escorted by the interviewers into a conference room where we sat and began. We introduced ourselves and went over details about the position before beginning the interview itself. The interview consisted of a variety of questions, mostly in the form of situational/behavioral questions.

      Interview questions [2]

      Question 1

      Tell me about a time when you had to meet a customer's unreasonable expectations.
      Answer question

      Question 2

      Tell me about a time you were given feedback from management and how did you respond to it?
      Answer question
      avatar
      Paycom response
      3y
      It's great to know you feel supported during your new Paycom journey. We are beyond excited to have you on the team!