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      Patch My PC

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      Customer Success Engineer Interview

      6 Dec 2022
      Anonymous interview candidate
      London, England
      No offer
      Negative experience
      Average interview

      Application

      The process took 4 weeks. I interviewed at Patch My PC (London, England)

      Interview

      First stage was to record a product demo and online test on their products. Second stage was an interview with a manager. Took a very long time to get back to me. Almost forgotten I had applied For me I found the whole process was long winded and unnecessary. Ultimately a waste of my time as I wasn't happy with the reason they gave for not moving to 3rd stage, it was the standard "their were many high candidates for this role response" and didn't want expand what skills/experience I lacked for the role.

      Interview questions [1]

      Question 1

      standard questions about background
      Answer question
      avatar
      Patch My PC response
      1y
      Thank you for sharing your feedback about the interview process. We're sorry to hear that your experience didn't meet your expectations. We understand that a lengthy process can be frustrating, and we're working on improving our communication and timelines. We've made some steps this past year and have more resources monitoring and ensuring we're more responsive throughout the process. We appreciate your effort in going through the interview stages and regret that we couldn't provide more detailed feedback. We're committed to ensuring a fair evaluation for all candidates and will strive to improve our feedback process in the future. Thanks again for your feedback and for considering Patch My PC. - Justin Chalfant