Very helpful and quite thorough however never said that there would be a forced advancement that was quite a rude awakening. The first thing they did was have me listen to two different calls and critique them and then take a short test on typing. After that I was asked to sell something to my interviewer, then was asked to wait in the lobby for a short while. After that I was called back and asked when the first date I would be able to attend. After that I was handed the standard welcome paperwork, and was introduced to more people then was told they would see me soon.